Our Guarantee
We specialize in authoring and publishing self-help name change legal form kits and the software that supports them. Our kits are very detailed and are specific to your state. These "kits" are not generic "off-the-shelf" kits, with the exception of our Generic name change product.
For our self-help products:
We offer a
100% guarantee - if you can't use our automated
downloadable forms, tell us within 14 days of the date of purchase and
we'll refund your money.
However, please note: The legal documents offered from
our sites are intended to be prepared and filed in the near future, within
thirty (30) days. Changes in laws and document guidelines can make older
documents obsolete or unacceptable for courts. These types of changes can
be adopted by courts at any time. As such, your purchased documents must be
filed within thirty (30) days from the date of purchase. If for
any reason your purchased forms are rejected and you did not file your
documents within this time frame, there will be no refunds.
For our document preparation service:
You may request a 100%
refund, less a $15.00 administrative fee, after you submit your
Questionnaire, but before we deliver back to you your documents. After
we deliver your documents back to you there is no refund, unless your
documents are rejected by a court.
We cannot control the
outcome of your case. If your name change becomes contested and/or
complicated for any reason, the pleadings we prepare for you MAY not
work. We will not grant you a refund under these circumstances.
Please
note: The legal documents offered from our sites are intended to
be prepared and filed in the near future, within thirty (30) days. Changes
in laws and document guidelines can make older documents obsolete or
unacceptable for courts. These types of changes can be adopted by courts
at any time. As such, your prepared documents must be filed within thirty
(30) days from the date of delivery. If for any reason your
prepared forms are rejected and you did not file your documents within
this time frame, there will be no refunds.
There will be NO refunds after six months from
ordering date.
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